I unpack everything you need to know to switch from Version 3 to Version 4 of Churchonlineplatform.com. The switch needs to happen prior to July 31st or your C.H.O.P. will stop working. Watch this tutorial video!

Getting started with your new, upgraded experience is quick and easy with these simple steps.

1. Create a new account. Version 3 and Version 4 are on different domains, so your first step in migration is to create a new account. If you're not sure which version you already have, read the support documentation. If you want to use the same subdomain, you can claim it in Version 4 or if you are using a custom domain, you can point its "CNAME" to the new Version 4 site.

2. Set up your account. Set your appearance, offline video, share image, and other features.

3. Run a test service. Test your video stream, Moments, and other features you'll be using. Consider pulling in key leaders and volunteers during this test or take screenshots or video to use to train hosts.

4. Pick your move date. Decide your migration date and plan the next steps accordingly.

5. Migrate users. The week you're ready to migrate, export your user list from Version 3 and upload to Version 4. Your attenders log-in information like emails and passwords will transition over, and they'll be able to log in as usual to your church experience.

Communicate to your attenders about the transition and let them know how to reach out if they have questions. If you are using a churchonline.org URL, you can utilize the Shutdown feature, which will turn off your Version 3 account and redirect all attenders to your new Version 4 URL.